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Basic Email Configuration

  • SMTP/Outgoing
    • Server: mail.pcisys.net
      • Server: mail.pcisys.net
      • Port:
        • 587 (default and standard on email client)
        • 465 (secure)
        • STARTTLS suported on 587 (recommended)
        • Authentication:
          • Plain Text
          • Use same as POP3 or use your PCI emailbox name and password.
    • IMAP/Incoming
      • Best when checking from a variety of different devices
      • Server: mail.pcisys.net
      • Username: Your PCI emailbox name with a domain on the end. For example, "myemail@pcisys.net", not "myemail".
      • Port
        • 143 (default and standard on email clients)
        • 993 (secure)
        • STARTTLS supported on 143
    • POP3/Incoming
      • Server: mail.pcisys.net
      • Username: Your PCI emailbox name with a domain on the end. For example, "myemail@pcisys.net", not "myemail".
      • Port
        • 110 (default and standard on email clients)
        • 995 (secure)
        • STARTTLS supported on 110
      • Email Checking Frequency: Please check email no more often than every 5 minutes.

    Maintaining Emailboxes and Addresses

    • Check and send email using "Webmail"
    • Create a "vacation" message
    • Implement server-side delivery filters to automatically put specific emails in different IMAP folders
    • Spam Management (click on "Show More")
      • Select spam filter template
      • Maintain blacklist/whitelist for "subject" and "from"
        • You can also use webmail to whitelist/blacklist from. Select the email and click "Block Sender" to add to blacklist. When reviewing emails in "Spam" folder, select an email and click "Allow Sender" to add to whitelist.
      • Security Options
        • Change password
        • Manage security policies
          • Enforce SSL/TLS
          • Notify attempted login from unapproved devices
          • Restrict countries from which email sending is allowed
          • View device history
      • Manage Mailboxes
        • Create additional email boxes (master user only)
          • "New Mailbox" link
        • Create additional email address under one of your email boxes
          • "Details" link by "EMAIL ADDRESSES"

      Specific Email clients Configuration (These are no longer maintained)

      Authentication or 'Relaying Denied' help

      Alternate Email Domains

      Verify your current list of email addresses or create them. Login using your current email address and password with "Go to" set to "Mail Settings".
      • csprings.com
      • divide.net
      • mailpci.com
      • mailpci.net
      • pcibroadband.com
      • pcibroadband.net
      • pcisys.com
      • pcisys.net

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